Freshworks Customization Services
Our Freshworks customization services helped build 15+ custom apps, streamlined workflows, boosted productivity, and improved efficiency across Freshworks' suite of products.
Integrated Agile CRM
Integrated Front App
Ongoing Support & Maintenance
Tailored Freshworks Solutions
UI for All Applications
Freshworks Customization Services Offered by Primathon
Built 25+ Custom Apps for Different Freshworks Products
We developed and implemented over 15 custom applications customized to Freshworks' needs. These apps were designed to enhance efficiency, productivity, and overall performance across their operations.
Crafted UI for All Applications
Our team meticulously designed the user interfaces for each custom application from the ground up to ensure optimal functionality and user experience.
Integrated Agile CRM
Our team seamlessly integrated an Agile Customer Relationship Management (CRM) system into Freshworks existing infrastructure. This integration allowed Freshworks to better manage customer relationships, streamline salesˀ processes, and improve customer satisfaction.
Integrated Front App
We integrated the Front app into Freshworks' system, enabling them to manage communication channels effectively. The Front app is a collaborative inbox tool that combines communication from multiple channels, such as email, social media, and chat, into one platform. This will further facilitate efficient customer support and team collaboration.
Multiple Migrations from the Customer Legacy System to Freshworks Platform
We have transferred data, processes, and workflows to modernize and streamline operations. This process ensures a smooth transition, enhancing efficiency and maximizing the new platform's benefits for the customer.
Why Choose Primathon as Your Digital Expansion Partner?
Why Choose Primathon as Your Digital Expansion Partner?
Customised Solutions
We prioritize understanding your business requirements and deliver solutions that are perfectly aligned with your goals and processes.
Proven Expertise
Our team has a deep understanding of the latest tools and technologies that will help in effectively transforming your operations.
Ongoing Support
Just like a dedicated Freshworks SaaS partner, we offer continuous support to ensure your solutions remain optimized and evolve with your business needs.
Streamlined Business Development
Our customization services help you streamline business development processes, improve customer relations, and boost your ROI.
Continuous Support
We love to build strong lasting relationships with our clients. Once we are done with the designing process,we not only implement it, but also offer ongoing support to make sure everything runs smoothly and stays up to date.
Beyond the Code, A look at Our Impact in Numbers
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We Have Been Serving Multiple Clients Across the Globe
Vikas Kapoor
Chairman and CEO at Mezocliq
Ray Youssef
CEO- Paxful
Simon Munch-Andersen
CTO- Ultimate AI
Our Process for Freshworks Customization
Frontend Developer
Backend Developer
Database Developer
API Dev
Project Manager
Testing Team
Building impact with our world class team
Checkout how we bring our best together to create a kickass website.
We transform Mobile application development with a thoughtfully selected tech stack
Our latest frameworks and libraries enhance performance, scalability, and a flawless user experience.
Our Services Utilized Across Other Domains
Travel
We have 5+ Years of experience building advanced tech solutions for the travel industry that simplify their internal operations while providing a seamless user experience.
E-learning
Our advanced e-learning solutions offer valuable support to edtech entrepreneurs, with many successful products designed in this space.
Construction
We provide innovative construction solutions, focusing on efficiency, safety, and quality to ensure optimal project outcomes.
E-Commerce
We create dynamic e-commerce solutions that help businesses thrive online, improving sales and customer satisfaction through innovative user experiences.
Logistics
We deliver cutting-edge software solutions for logistics, including AI/ML-driven predictive analytics to optimize supply chain management.
We have 5+ Years of experience building advanced tech solutions for the travel industry that simplify their internal operations while providing a seamless user experience.
Our advanced e-learning solutions offer valuable support to edtech entrepreneurs, with many successful products designed in this space.
We provide innovative construction solutions, focusing on efficiency, safety, and quality to ensure optimal project outcomes.
We create dynamic e-commerce solutions that help businesses thrive online, improving sales and customer satisfaction through innovative user experiences.
We deliver cutting-edge software solutions for logistics, including AI/ML-driven predictive analytics to optimize supply chain management.
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India
86P, 4th Floor, Sector 44, Gurugram, Haryana 122003Singapore
#21-02, Tower 2A, The Bayshore condo, Singapore 469974Canada
8 Hillcrest Avenue Toronto ON M2N 6Y6, CanadaUS
31 River CT, Jersey City, New JerseySubscribe to our newsletter
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India
86P, 4th Floor, Sector 44, Gurugram, Haryana 122003
Singapore
#21-02, Tower 2A, The Bayshore condo, Singapore 469974
Canada
8 Hillcrest Avenue Toronto ON M2N 6Y6, Canada
US
31 River CT, Jersey City, New Jersey
Contact us
info@primathon.in
+91-9205966678
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