Explore How We Enhanced the Fresh Service CRM and Streamlined the Ticket Creation Process for Databricks
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About Databricks
About Databricks
- Valuation of $43 billion.
- Revenue of $7 billion.
- Over 3,000 employees globally.
- Serving more than 40% of Fortune 500 companies.
- Supported by prominent investors including Andreessen Horowitz, Microsoft, and Amazon Web Services.
- Provides a unified analytics platform for data engineering, data science, and machine learning workflows.
Our Project Goals
Enhance Freshworks' Fresh Service Product.
Implement a solution for bulk ticket management.
Streamline the ticket creation process.
Improve overall operational efficiency.
List of Services We Provided to Freshworks
Installation Page
Developed a user-friendly interface for uploading files and conducting basic checks to ensure data integrity before processing.
Technology Used
JavaScript
Node.js
Fresh Service CRM Integration: A Strategic Journey
Databricks and Primathon’s Collaboration was a Collective Success!
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4x save in time to raise bulk tickets.
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50% increase in overall ticketing system operational efficiency.
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Streamlined multiple operations processes.
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Improved overall operational efficiency.
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PrimathonAbove & Beyond
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India
86P, 4th Floor, Sector 44, Gurugram, Haryana 122003Singapore
#21-02, Tower 2A, The Bayshore condo, Singapore 469974Canada
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31 River CT, Jersey City, New JerseyYour reliable partner for custom software development services
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Offices
India
86P, 4th Floor, Sector 44, Gurugram, Haryana 122003
Singapore
#21-02, Tower 2A, The Bayshore condo, Singapore 469974
Canada
8 Hillcrest Avenue Toronto ON M2N 6Y6, Canada
US
31 River CT, Jersey City, New Jersey
Contact us
Email:
info@primathon.in
Phone:
+91-9205966678
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