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Explore How Primathon is Enhancing Brarista's Shopping Experience with AI-powered Personalization and Intelligent Support

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About Brarista

  • Brarista is a renowned lingerie brand offering collections that blend style, comfort, and a perfect fit for modern women.
  • Trusted by over 1 million customers worldwide.
  • Serves 500+ retail stores and a growing online customer base.
  • Recognized for blending elegance and everyday functionality in women’s innerwear.
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Our Project Goals

Develop an AI-powered chatbot for seamless and personalized shopping.
Provide hyper-personalized product recommendations to drive user satisfaction and repeat purchases.
Automate and accelerate customer query resolution through natural language understanding.
Design and integrate a size determination quiz to help users find the right fit with confidence

Services We Are Delivering to Brarista

Conversational Shopping Assistant

Developing an AI-powered chatbot that interacts with users to simplify their product search, suggest ideal fits, and answer questions in real-time.

Conversational Shopping Assistant

Smart Recommendation Engine

Customer Query Resolution System

Size Determination Quiz

Seamless Website Integration

Technology Used

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React

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Python 3.10

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MongoDB

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Langchain

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Fast API

Brarista’s Digital Transformation: A Strategic Approach with Primathon Experts

Discovery Workshops

We conducted multiple brainstorming sessions to understand Brarista’s digital roadmap and e-commerce objectives. These insights formed the foundation for our AI implementation strategy.

Feature Roadmap

A clear execution plan was developed aligning Brarista’s product experience goals with modern AI capabilities for real-time assistance and personalization.

Tech Deployment

We implemented a FastAPI-based backend, integrated Langchain and LangGraph for conversation flow, and built a modular React frontend to support chatbot UI and quiz features.

Collaborative Feedback Loop

Brarista’s in-house team works closely with Primathon to iterate features quickly, ensuring alignment with evolving customer needs and market trends.

Primathon + Brarista: In Progress, Already Making an Impact

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Over 15,000+ user interactions handled successfully.

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92% accuracy in product recommendation trials.

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40% improvement in accurate size selections.

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Customer query resolution time reduced by 60%.

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